Thursday, July 8, 2010

SAD 2 - Assignment 1

Assuming you were tapped by the university president to evaluate the new enrollment system implemented this semester, enumerate your observations/comments and suggest possible areas and ways where improvements can be made. Your observations/suggestions should be properly validated with facts and literature.


The enrollment period plays a big role on a university since it is the time that students would be registering as a part of the institution. As my part as a student, the enrollment procedure of the university should have a process that is easy for us to adopt, understand and follow. It is my fourth year of staying here in the university and I observed that for that past seven enrollment periods (2 times for every year) that I have experienced, it was not that easy to adopt and follow. The process is always changing and I know for the fact that it is for the betterment of the process since lots of students and other people involve in the enrollment process have many complaints about it and by that, we all want change. However, changing the enrollment process can make the people involve confused. Fortunately, diagrams were posted on the different areas on the university every enrollment. Those diagrams show the process for the enrollment and serve as a guide for the students, especially for the freshmen students, since they are new comers to the university.














As a student, I can really say that posting those diagrams can be a big help for us not to be confused and to know what processes should be taken for the enrollment. And this assignment that we will be answering in this forum is related to that enrollment process that can be found on those diagrams. Some issues were taken on considerations for the improvement of those diagrams. But those issues would only focus on the enrollment process of the freshmen students since the old students were already used to the different processes on the university. And for the shiftees, since they have the same enrollment process with the new students, I have just generalized the enrollment process. There are some observations, comments, and suggestions that I have to share to everyone and those are the following:


In terms of the images:














1. I have observed that the picture of the student on the beginning part of the enrollment process is different on the image of the student when he/she finishes the enrollment or is now officially enrolled. It should be taken into consideration since on the reality; a student who would be enrolling would not become big or will not enlarge his/her body size on the time that he/she has finished the enrollment procedure. Maybe, it was used to emphasize that a student is now officially enrolled but it is really a little bit funny if applied into reality. If that is the case, maybe by now I am already fat (how I wish! LOL ).













2. On the long arrow pointing below that can be found after the step four of the enrollment process. For me, it can really make students confused since that arrow is pointing down and it would make us think that the next step to be followed can be found below the previous step. But as you can see on the diagram, it is not, is it?
In terms of the process:













1. The first step, which is the students accounts part, can just be removed since the processes involve on it, which are checking students accounts and checking balance, are already involve on the clearance signing part. As a student, I know that every time we will be having clearance signing, out student accounts and balances were already checked by the bookkeeper. Of course, if the bookkeeper found something incomplete on the accounts, he/she would not be signing the clearance. So, on the enrollment process, the first step can be not included since the clearance should be already completely signed prior to the enrollment period because of the fact that the people involve on the clearance signing (people who will sign the clearance, e.g. registrar, bookkeeper, etc.) are already busy on the enrollment time so they should not be disturbed for them also to concentrate on the enrollment process alone.














2. On the third step, which involves presenting enrollment requirements, advising, paying other fees, encoding, assessment of fees, and temporary COR printing, the payment of the other fees (e.g. local council, OCSC, headlight, insurance) should be done prior to the presenting enrollment requirements for the advising/pre-registration part. I have suggested it so that the process would be shorter and I know that the receipts for the other fees should be included on the advising part for the adviser to be able to give a pre-registration form to the student. On should be checked so that on the registrar part, students are already assured that they have already the receipts for the other fees.














3. On the sixth step, which is the last step on the diagram, should not serve as the last step since we all knew that we have to go to the library after having the official Certificate of Registration (COR). The library part should be included as the last step on the diagram for the enrollment. The library part should include presenting the COR for validating that a student is officially enrolled and presenting a 1x1 ID picture for the library card.

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